A water softener is a whole-home machine. It treats the water that hits showers, the dishwasher, laundry, and most fixtures in a Louisville house — Highlands bungalow, Schnitzelburg cottage, Clifton brick, or Crescent Hill two-story.
The job is scale, spots, and soap. Not taste. Not the kitchen drinking glass. Film on pint glasses after a Highlands dinner, haze on a Germantown shower door, crust on a Clifton faucet, and a kettle that crusts on Frankfort Avenue are why people call. Soap that sits on the skin instead of lathering belongs here too.
Ohio River water treated at the Crescent Hill plant is still city water: treated and regulated. Hard-water marks on glass and chrome are a comfort complaint.
A whole-home filter is the page for chlorine smell in the shower. Reverse osmosis is the kitchen drinking tap only. A softener will not strip the pool smell out of a Bardstown Road bath, and RO will not stop the spots in the dishwasher.
More on the Louisville water treatment hub.
Water treatment in Louisville · Water softener overview.
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